New to WiWi? Most questions about moving around the app are answered by the quick tour — especially on a television, where the remote does more than it appears to.
Common questions
The app is not loading content
Check your internet connection, restart the app and try again. If the issue continues, include your device model, operating system version, country and a short description of what you see.
A video is unavailable
Third-party videos may be removed, restricted, made private or blocked in certain regions by their original publisher or platform.
I found incorrect attribution or a content issue
Please use the publisher and rights-holder contact route on the Publishers page.
I want to delete my account
See the Account Deletion page for instructions.
Contact
Support email: support@wiwi.tv
Testing a build? Include the build number shown on the install page, your device model and Android version — it saves a round of questions.
