Support

Need help with WiWi?

Start with the common questions below. For account, technical or content-related issues, contact the WiWi team.

Common questions

The app is not loading content

Check your internet connection, restart the app and try again. If the issue continues, include your device model, operating system version, country and a short description of what you see.

A video is unavailable

Third-party videos may be removed, restricted, made private or blocked in certain regions by their original publisher or platform.

I found incorrect attribution or a content issue

Please use the publisher and rights-holder contact route on the Publishers page.

I want to delete my account

See the Account Deletion page for instructions.

Contact

Support email: support@wiwi.tv

Replace this address before launch if you plan to use a different support mailbox.